Court
Thank You
On behalf of the entire Gracy Built team, congratulations on your new home. This residence in Big Creek Estates was designed and built with the same care and craftsmanship we bring to every home we put our name on, and we are proud to hand it over to you.
Building a quality home is a detailed process, and we believe the people who live in our homes deserve to understand them. This manual is your reference for exactly that — the warranty that stands behind the work, the trades who built it, the products and finishes we selected, and the simple routines that keep everything running well.
Keep it somewhere handy. When you need to file a warranty request, clean a surface the right way, find a model number, or remember when to change a filter, the answer is in these pages.
If you ever have a question or need our help, we are only a call or a click away. Welcome home.
Table of Contents
Emergency Shut-Offs Plan
Before You Call Us
| # | Symptom | First thing to try |
|---|---|---|
| 01 | An outlet, light, or counter appliance is dead | Check the GFCI outlet in the nearest wet area (kitchen, bath, garage, exterior) and press Reset. If that doesn't restore power, check the breaker in the garage panel. |
| 02 | No hot water | Your water heater is a gas tankless unit. Confirm it shows power with no error code on the display, the gas is on, and its breaker is on. Give it a minute to fire. |
| 03 | Not heating or cooling | Confirm the thermostat is set to Heat or Cool (not Off). Replace the air filter if it's older than 90 days. Check the breaker labeled HVAC or Furnace. |
| 04 | Garbage disposal hums but won't spin | Switch it off at the wall. Use the small hex/Allen key for the disposal to free the jam from the bottom hex hole, then press the red Reset button under the unit. |
| 05 | Water pooling near the indoor HVAC unit | The condensate drain line is likely clogged. Pour a cup of distilled vinegar through the drain access near the indoor unit; it should clear within 10 minutes. |
| 06 | A door won't latch cleanly | The strike plate is slightly off. Loosen its screws, shift the plate up or down about 1/16", and re-tighten. |
| 07 | Squeaky cabinet or door hinge | One drop of silicone spray or 3-in-1 oil on the hinge pin. Avoid WD-40 — it attracts dust and can stain finishes. |
| 08 | Faint burning smell from a new oven or fireplace | Normal factory burn-off the first few uses. Run it per the manual's break-in steps. It clears after a couple of cycles. |
| 09 | Stained grout in a shower or backsplash | Skip bleach. Use an oxygen-based grout cleaner (diluted OxiClean) with a soft brush. Re-seal grout yearly. |
| 10 | Smart-home or Wi-Fi controls unresponsive | Power-cycle the modem (off 30 sec, on, wait 2 min), then the router. This fixes most network hiccups. |
Project Summary
45 Colonial Court is a thoughtfully designed single-story home in Mountain Home's Big Creek Estates community, on Lot 135. It offers three bedrooms plus a dedicated office, a spacious primary suite, and an open kitchen, dining, and living area that opens to a covered porch.
The home is built on a block foundation with a spray-foam and cellulose insulated envelope, clad in Acme “White Bluff” brick with black trim, and topped with a Tamko rustic-black architectural shingle roof. Inside, you'll find custom painted cabinetry, luxury vinyl plank flooring, porcelain tile, and a full Frigidaire Gallery appliance suite.
Builder Warranty
What's covered
- Workmanship & materials — Defects in material and workmanship by Gracy Built and our subcontractors, for one year from closing.
- Concealed mechanical systems — Plumbing, electrical, and HVAC concealed within floors, walls, and ceilings — one year against defects.
- One-time drywall service — Near the one-year mark, on request, we repair (but do not paint) nail pops, settlement cracks, and shrinkage cracks.
- 30-day walkthrough — A courtesy walkthrough on request so we can review items after you've settled in.
- Plantings — Sod, trees, and shrubs we install are guaranteed alive for three months, with your regular watering and care.
What's not covered
- Normal wear & movement — Settlement cracks under 1/16", seasonal shrinkage and expansion of wood, and normal wear and tear.
- Work by others — Damage from misuse, alterations, or repairs made by anyone other than a Gracy Built authorized subcontractor.
- Aesthetic items — Cosmetic items noticed after move-in that were not noted on a prior punch list.
- Maintenance failures — Damage from failed homeowner maintenance or extended vacancy — for example, roof leaks from clogged gutters.
- Manufacturer items — Appliance and fixture performance, which is covered by the manufacturer warranties in the next section.
- Consequential damage — Damage to personal property caused by a warranty defect.
How to file a claim
Submit your request through the online warranty tool at gracybuilt.com/warranty-request. For warranty claims and urgent construction concerns, your builder contact is Ryan Newcomb at 501-515-3640. Any dispute is submitted to the American Arbitration Association before other legal remedies.
Pass-Through Warranties
| Product | Manufacturer | Term | Effective | Expires | Documentation |
|---|---|---|---|---|---|
| Appliances | |||||
Frigidaire Gallery Refrigerator 28 cu ft French door, dual ice · GRFS287DAF | Frigidaire | 1 yr | May 2026 | May 2027 | Open → |
Frigidaire Gallery Wall Oven 30" single, convection · GCWS3067AF | Frigidaire | 1 yr | May 2026 | May 2027 | Open → |
Frigidaire Gallery Microwave Built-in, 2.2 cu ft · GMBS3068AF | Frigidaire | 1 yr | May 2026 | May 2027 | Open → |
Frigidaire Gallery Gas Cooktop 36", 5 burner · GCCG3648AS | Frigidaire | 1 yr | May 2026 | May 2027 | Open → |
Frigidaire Gallery Dishwasher Stainless tub, 3rd rack · GDSH4714AF | Frigidaire | 1 yr | May 2026 | May 2027 | Open → |
GE Range Hood Insert 36", 600 CFM · UVC9360SLSS | GE Appliances | 1 yr | May 2026 | May 2027 | Open → |
| Systems | |||||
Carrier AC & Gas Furnace 15 SEER2 condenser, 96% furnace · 59SC6A100M21 | Carrier | 10 yr parts* | May 2026 | — | Open → |
Navien Tankless Water Heater Condensing gas, NPE-240S2 · NPE-240S2 | Navien | 15 yr heat exch.* | May 2026 | — | Open → |
Empire Direct-Vent Fireplace 42" Tahoe Deluxe clean-face · DVD42FP | Empire | Limited | May 2026 | — | Open → |
| Envelope & Exterior | |||||
Tamko Titan XT Shingles Architectural, Rustic Black · Titan XT | Tamko | Limited lifetime | May 2026 | — | Open → |
Acme Brick White Bluff face brick · White Bluff | Acme Brick | 100 yr limited | May 2026 | — | Open → |
Quaker Windows Vinyl, clay exterior · 135 Pkg | Quaker | Limited | May 2026 | — | Open → |
Aspen Garage Doors AP200, black · AP200 | Amarr / Aspen | Limited | May 2026 | — | On file |
| Interior | |||||
Kohler Kitchen Faucet Pull-down, matte black · K-22033 | Kohler | Limited lifetime | May 2026 | — | Open → |
MAAX Soaker Tub Primary bath, 72x42 · AIIKI 7242 | MAAX | Limited | May 2026 | — | Open → |
Capitol Custom Cabinetry Painted shaker, soft-close · Custom | Capitol Custom Cabinets | Limited | May 2026 | — | On file |
How to Book Service
Trade Directory
Seasonal Maintenance
| Task | By | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Exterior | |||||||||||||
| Gutter & downspout cleaningClear debris, check corners | Sub | ||||||||||||
| Roof & flashing inspectionWalk-through, clear debris | Sub | ||||||||||||
| Exterior glass & window wash | Sub | ||||||||||||
| Brick & exterior caulk checkSpot repair as needed | Owner | ||||||||||||
| Hose bibs — winterizeShut interior stops before freeze | Owner | ||||||||||||
| Mechanical · HVAC & Plumbing | |||||||||||||
| HVAC filter changeReplace every ~90 days | Owner | ||||||||||||
| A/C seasonal serviceClean outdoor unit, drain line | Sub | ||||||||||||
| Furnace seasonal serviceInspect before heating season | Sub | ||||||||||||
| Tankless water heater flushDescale annually | Sub | ||||||||||||
| Gas fireplace checkInspect vent & burner | Sub | ||||||||||||
| Interior & Life Safety | |||||||||||||
| Smoke & CO detector testButton test monthly, battery yearly | Owner | ||||||||||||
| GFCI receptacle testBaths, kitchen, garage, exterior | Owner | ||||||||||||
| Dryer vent cleaningLint trap & full vent run | Sub | ||||||||||||
| Garage door serviceLubricate, test auto-reverse | Owner | ||||||||||||
Care & Cleaning
Windows & Doors
Cabinetry
Flooring
Tile & Stone
Appliances
Plumbing Fixtures
Lighting & Fans
Paint & Color
Exterior & Cladding
HVAC Schedule
| Component | Make & Model | Spec | Installed | Resource |
|---|---|---|---|---|
Air Conditioner Exterior | Carrier 15 SEER2 | R-454B condenser | May 2026 | Manual → |
Gas Furnace Mechanical | Carrier 96% | 59SC6A100M21-20 | May 2026 | Manual → |
Evaporator Coil Air handler | Carrier | CVAMA6024 | May 2026 | On file |
Thermostat Hallway | Programmable | Set to Heat/Cool | May 2026 | On file |
Electrical & Life Safety
| Component | Make & Model | Spec | Installed | Resource |
|---|---|---|---|---|
Main Panel Garage | Westco Electric | Main breaker at top | May 2026 | On file |
Smoke / CO Detectors Throughout | Hardwired w/ battery backup | Test monthly | May 2026 | On file |
GFCI Outlets Wet areas | Kitchen, baths, garage, exterior | Press Reset to restore | May 2026 | On file |
Garage Door Openers Garage | Sentinel III | Battery backup | May 2026 | On file |
Plumbing Systems
| Component | Make & Model | Spec | Installed | Resource |
|---|---|---|---|---|
Tankless Water Heater Mechanical | Navien NPE-240S2 | Condensing gas | May 2026 | Manual → |
Main Water Shut-Off Water meter | Quarter-turn valve | At the meter | May 2026 | On file |
Gas Main Gas meter | Lever shut-off | At the meter | May 2026 | On file |
Exterior Hose Bibs Exterior | Frost-resistant PEX | Shut interior stops in winter | May 2026 | On file |
Permits, Plans & Reports
| Document | Prepared By | Date | Access | |
|---|---|---|---|---|
| Permits & Survey | ||||
PDF | Building Permit #012666 New residential building permit, City of Mountain Home | City of Mountain Home | Jul 17, 2025 | On file |
PDF | Property Survey — Lot 135 Boundary survey, Big Creek Estates Phase 1 | Licensed Surveyor | 2025 | On file |
| Plans | ||||
PDF | House Plans (5-sheet set) Architectural plan set for Lot 135 | Gracy Built | Jul 10, 2025 | On file |
PDF | Site Layout House placement and setbacks on Lot 135 | Gracy Built | 2025 | On file |
| Warranty & Selections | ||||
PDF | Limited New Construction Warranty Signed builder warranty for 45 Colonial Ct | Gracy Built | 2026 | On file |
PDF | Interior Finish Schedule Paint, tile, flooring & finish selections | Gracy Built | 2026 | On file |
PDF | Exterior Finish Schedule Brick, roof, trim & color selections | Gracy Built | 2026 | On file |
| Procurement | ||||
PDF | Purchase Orders (37) Complete material & trade purchase order set | Gracy Built | 2025–2026 | On file |
PDF | Certificate of Occupancy To be added upon issuance | City of Mountain Home | Pending | On file |